Frequently Asked Questions

Jyotish Sarathi is an astrology consultation app where you can chat directly with an astrologer. Create your kundali (birth chart), make a payment, and start a real-time conversation about your health, wealth, career, marriage, love, foreign travel, and more.

You can ask about anything related to your kundali — health, wealth & finance, career, marriage, love life, foreign travel, education, business, family matters, and more. For best results, ask detailed and specific questions.

Step 1: Create your kundali by entering birth details (name, gender, birth date, time, and place).
Step 2: Go to Payment screen and pay Rs 450.
Step 3: Send the payment screenshot via WhatsApp, Messenger, or Telegram.
Step 4: Once verified, your chat will be unlocked and you can start messaging — send text, images, or voice messages.

You can create up to 3 kundalis. Each kundali has its own separate chat with the astrologer, so you can consult for yourself and your family members.

Replies usually come within 2–3 days. The astrologer is available on Saturday & Sunday (all day), and on weekdays from 7:00–8:30 AM and 8:30–11:00 PM. You can send messages anytime; replies will come during available hours.

You will receive a push notification on your phone when the astrologer replies. You can also check the home screen for unread message indicators on your kundali cards.

After payment verification, you will receive a validity period during which you can send unlimited messages for that kundali. The remaining days are shown on your kundali card. When it expires, you can renew by making a new payment.

The consultation fee is Rs 450 per kundali. This unlocks chat access for a validity period during which you can send unlimited messages for that kundali.

Go to the Payment screen from your kundali. You can either scan the QR code using any banking app, or transfer manually to Global IME Bank, Account: Arjun Ghimire, A/C No: 22107010006775. After payment, send the screenshot via WhatsApp, Messenger, or Telegram using the buttons on the payment screen.

Payment is manually verified by the astrologer. It may take a few hours depending on availability. Once verified, you will see your chat status change from 'Pending' to 'Active' and you can start chatting immediately.

No. All payments are final and non-refundable. Please make sure you want to proceed before making the payment. The astrologer will provide detailed guidance for all your questions within the validity period.

For any issues, please contact us at 9840122530 via call or WhatsApp. You can also find contact details on the About Astrologer page in the app.